Salesforce Stock Drops as CEO Defends ‘Appropriately Conservative’ Outlook

Sep 4, 2025 | Politics

David Paul Morris / Bloomberg via Getty Images
David Paul Morris / Bloomberg via Getty Images “Our results are absolutely fantastic and our guidance is also, you know, is always appropriately conservative,” Salesforce CEO Marc Benioff told CNBC

Salesforce (CRM) shares are sinking 7% in premarket trading Thursday, a day after CEO Marc Benioff called the customer-relationship software firm’s soft current-quarter outlook “appropriately conservative.”

After the bell Wednesday, Salesforce reported second-quarter adjusted earnings per share (EPS) of $2.91 on revenue that increased 10% year-over-year to $10.24 billion. Analysts polled by Visible Alpha were looking for $2.78 and $10.14 billion, respectively.

However, the San Francisco-based firm forecast third-quarter GAAP EPS between $1.60 and $1.62 and revenue between $10.24 billion and $10.29 billion, and analysts were expecting $1.83 and $10.29 billion, respectively. Its adjusted EPS forecast of $2.84 to $2.86 came in a tick above estimates.

“Our results are absolutely fantastic and our guidance is also, you know, is always appropriately conservative,” Benioff told CNBC‘s Jim Cramer Wednesday.

Salesforce shares entered Thursday 23% lower this year.

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